Last Updated: March 11, 2026
- Introduction
Welcome to SANE Industry (“we”, “us”, or “our”). As a professional finned tube manufacturer and supplier, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sanesteel.com (the “Site”) or contact us for our finned tube products and services. This policy applies to all visitors, users, and others who access the Site, and complies with the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA).
- Information We Collect
We may collect the following types of information when you interact with our Site or inquire about our finned tubes:
Personal Identification Information: Name, company name, job title, email address, phone number, and full postal address that you provide when filling out our “Get Free Quote” form, contact form, or communicating with us via email/WhatsApp.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and data about how you use our Site (collected via cookies and similar technologies).
Project Information: Custom finned tube specifications, drawings, application requirements, and project details that you provide to receive a quote or technical support.
- How We Use Your Information
We use the collected information for the following legitimate business purposes:
To process and respond to your inquiries, quotes, and orders for our finned tubes.
To communicate with you about your project, order status, delivery updates, and after-sales service.
To improve our Site, products, and services based on your feedback and usage data.
To send you occasional technical updates, industry news, or promotional offers related to finned tubes (you can opt out at any time).
To comply with legal obligations, such as tax, customs, and export control requirements.
- How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following cases:
Service Providers: With trusted third-party service providers who support our business operations, such as shipping companies, customs brokers, payment processors, and IT service providers (they are bound by confidentiality agreements and cannot use your data for any other purpose).
Legal Requirements: When required by law, regulation, or government request, or to protect our rights, property, or safety.
Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business, your data may be transferred to the new owner.
- Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes secure server hosting, encrypted data transmission (HTTPS), access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
- Your Rights Under GDPR
If you are a resident of the EEA, you have the following rights under GDPR:
Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data, where applicable.
Right to Restrict Processing: Request restriction of processing your data, where applicable.
Right to Data Portability: Request transfer of your data to another organization, where applicable.
Right to Object: Object to processing your personal data for direct marketing purposes.
Right to Withdraw Consent: Withdraw your consent at any time, where we rely on consent to process your data.
To exercise these rights, please contact us at allen@sanesteel.com. We will respond to your request within 30 days.
- Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. For detailed information about the cookies we use, please refer to our separate Cookie Policy.
- Children’s Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have collected such data, please contact us immediately, and we will delete it.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new “Last Updated” date. We encourage you to review this policy periodically.
- Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Company Name: SANE Industry Equipment Co., Ltd.
Address: No. 19, Shashan road, Huashi town, Jiangyin city, Jiangsu province, China, 214421
Email: allen@sanesteel.com
Phone: +8617766383215
WhatsApp: +8617766383215